I don't like it here - Pharmacy Coverage Review Associate The Cigna Group Employee Review

2.0
Jul 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefit package for individuals and families and a liberal time off and sick leave policy. Health premium for family with a $1500 deductible and $3000 out-of-pocket max is only about $200 monthly, get about 120 hours off each year.

Cons

A constant struggle to be seen in a sea of 200+ other people in your department. Feeling unheard when speaking to any member of supervisory staff. Frequently needing to apologize to providers for mistakes and inaction of your peers. Pay increases do not keep up with inflation. Frequent introduction of new software tools that perform worse with every release. Being required to toe company line on policies that are transparently anti-consumer and processes that are designed to frustrate providers to the point of complacency.

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

avatar
The Cigna Group Response
1d
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, very understanding and kind management

Cons

Very complicated position, things outside of your control aren't taken into consideration when determining metrics so you're negatively impacted and it's really unfair. Equipment issues aren't taken seriously.

avatar
The Cigna Group Response
20h
We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!
See reviews by: Helpful|Rating|Date|All