Burnout - Case Management Analyst The Cigna Group Employee Review

2.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home.

Cons

Cigna laid off underperformers with substantial severance packages. Top performers who suffered burnout were retained with more and more work piled upon them. OK, they kept their jobs, but rewarding those who slacked and punishing those who worked hard to the point of breakdowns is cruel. Cigna allows administrators to deliver verbally noxious-harmful, poisonous, and very unpleasant reviews to improve performance. And, as it were, they have severely damaged a number of employees to the point of mental breakdowns. Another caveat, racism! African Americans and people of color (yes, there is a difference) are heavily scrutinized and Caucasians are not! Go figure.

Explore other reviews about The Cigna Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

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The Cigna Group Response
3w
Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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