Beware - Anonymous employee The Cigna Group Employee Review

1.0
Jun 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work until Fall 2022

Cons

There have been significant negative changes in culture since Fall 2022 resulting in what they’re calling the “Future of Work” which is the plan to bring most workers back into offices. With 90% of the Cigna workforce currently being WFH this is counter to the shift that has occurred within the health insurance space amongst other insurance companies leaning into working from home. Essentially Cigna does not value employees wishes and does not see how long commutes and stress of being in office will impact the mental health and wellbeing of employees. The reasons being given for bringing us into the office have been incredibly condescending.

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
3d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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