Stay away - Game Guide The Escape Game Employee Review

1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing.. the only good thing about this job is that it’s not hard labor and you rarely get rude customers as a game guide.

Cons

Management doesn’t respect your availability even if you’ve told them multiple times. I’m “part time” but get 35+ hours a week. They just want to you to work full time hours without the benefits. They’re also watching and hearing you 24/7 in the camera so, if you’re talking about something other than your game, they will say something immediately. They care more about the “guests” instead of their employees. It’s annoying, really. You will also have unstable scheduling and shifts that literally affect your sleep. They will make you close until 2am and the next day schedule you at 9am.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

1
See reviews by: Helpful|Rating|Date|All