Pros
The people can be great when they are allowed to be, I met some really amazing people there
Cons
The company honestly just isn’t great. They’re expanding way too fast, opening multiple locations and running sister companies while paying and treating employees poorly. There are only two positions above the entry-level role, and the raises are something like 25 cents, even though you’re expected to take on an entirely new set of responsibilities while still doing much of your old job. They also expect employees to memorize company values and scripts, one of which is centered around honoring God. People can have whatever beliefs they want, but it feels strange how heavily it’s pushed in a workplace setting. There were also frequent issues with managers or higher-ranking employees pursuing relationships with staff, and the company didn’t seem to do much to address situations that made employees uncomfortable and don’t hassle harassment well at all. The “guest always comes first” mentality was taken to the extreme, even when customers were openly rude or disrespectful to employees. They never put their employees safety or comfortably above the customer. The biggest issue, though, was pay. One of my coworkers was paid below the legal minimum wage under the excuse of a “30-day probation period,” which kept getting extended. Something similar happened to me as well where I was promised one pay when hired and paid another. If you look up reviews from former employees, you’ll find that a lot of people describe the company as feeling cult-like, and after working there, I can understand why they say that. They are inconsistent with scheduling, they are not helpful in anyway way, they overall are a terrible company and I wouldn’t wish working there on my worst enemy. I do not understand how a minimum wage job can be this mentally taxing. I hope the owners grow up and learn that greed is a “sin”