A Company That Truly Cares - Anonymous employee The Escape Game Employee Review

5.0
Nov 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What a great company! They truly care about people - not just taking care of their guests, but taking care of their staff, too. It does feel like family here, and at the core of it - not just creating great escape games - but really developing their employees is something they really take pride in. This company will take a hard working individual with great character and commitment, than someone who with a degree and tons of experience. Employee development is one of the top reasons I am still here today. And who doesn't love escape games! They are so much fun. Also, all their merch is pretty dope.

Cons

They are working on it now but offering employees some more HR benefits in the future will be great!

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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