Passive-Aggressive Culture & Incredibly Disorganized Management - Anonymous The Escape Game Employee Review

2.0
Jun 6, 2020
Recommend
CEO approval
Business Outlook

Pros

- The company provides a fun experience for guests - Most of your coworkers are cool - Decent benefits

Cons

- Most leaders and managers have minimal business/retail experience and it really shows. Many try to hide this inexperience with bravado, but it just ends up hurting the other employees. - The company talks a lot about its core values, but does little to uphold these self-imposed standards. This is especially true with the Integrity value; the company makes a lot of promises it can’t keep. - I’ve seen this in some other reviews, but there is a lot of favoritism. Promotions and pay raises are not rewarded based on merit. - Many rounds of recent layoffs even though the company has been growing rapidly - No respect for work-life balance. The Escape Game is not worth the time commitment for the level of pay

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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