Good if you want High School in your workplace/ Bad for Professionals - Trainer The Escape Game Employee Review

3.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Simple tasks. "Positive" Workplace. Somewhat willing to be flexible for availability.

Cons

**Good luck if you have a passing in your family** Management rejected to help on 3 different occasions when employees' family members passed. Even wrote one up when they failed to make it to shift, regardless of being notified almost 2 weeks prior about family passing. Management only cares about making money. Any and all tips are required to go to company. Little to no breaks. Orlando management hasn't changed since store opened. Assistant manager gets paid slightly more than leads. If the store has a great quarter, only the manager receives a bonus. Its most common for new employees to become a lead in a short time. Those who fail to grow fast are only trained on new game if staffing is low. Common for employees to leave after 3 months. Company only seeks to employ "odd balls", college students, and freshly graduated college students. As an assistant manager, if you are not willing to relocate and open a new location, this position will not fulfill you. Little to no opportunity for work/ life balance. Never received my hiring bonus despite speaking to management.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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