Stay far away - Game Guide The Escape Game Employee Review

1.0
Jun 25, 2023
Recommend
CEO approval
Business Outlook

Pros

It can be fun at times.

Cons

Management is a disaster. No one on the Management team has had any Business Management training and it really shows. Changes made over the last 6+ months have turned a streamlined system into a trainwreck. Just one of which is walkies for a couple people instead of a secure chat channel up on every computer to communicate game starts. If there aren't enough games booking, you may be told to go home early, repeatedly. Over and over. Again and again. Sometimes, even when games are booking they just decide they have too many people and send you home anyways. Repeatedly. Over and over. Again and again. You get the picture yet? This is not a reliable job. It's like a cult. You'll be asked to memorize the mission, vision and values of the company. Oh and you'll be quizzed at meetings, in newsletter signoffs, all sorts of things. A lot of the coworkers like to scare each other, sometimes on video. So just, beware. The listing I applied for listed $16/hr, but the starting pay was MUCH lower.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

1
See reviews by: Helpful|Rating|Date|All