Incredible Company & Tremendous Growth Opportunities! - Operations The Escape Game Employee Review

5.0
Aug 18, 2024
Recommend
CEO approval
Business Outlook

Pros

- Growth opportunities through the roof! If you deliver on the mission and embody the values, the sky is the limit! - Travel opportunities depending on your role. - Great ownership! They are always thinking ahead and are some of the smartest and most caring and giving people I've ever had the pleasure of working with. - Incredible culture! Everyone is selfless and genuinely wants to see you succeed! - Genuine Hospitality! At TEG, everyone cares so much about the overall Guest experience! It's very hard to find that anywhere these days. - Great Benefits! PTO for managers. 401k w/ a company match. Cigna Health Insurance. Opportunities for a raise and bonus as you grow in your career. I started as a Game Guide (entry level position) and moved up over the years to where I am now. They have an incredible leadership development program that has helped grow me as a leader and gotten me where I am today. I have seen tons of people go from a Game Guide to a manager or even leaders at HQ. It can happen for anyone! You just have to stay focused on the Mission and Values and stay positive through the ups and downs of your career. It is so worth all of the hard work!

Cons

- Long hours depending on your role. It's very worth it in the long run, but you have to be intentional with your time off and make sure you are focused on having a healthy work life balance. - No stock options at this time which I think could be an awesome benefit in the future! - Late nights and early mornings depending on your role. I love the flexibility of this and that it's not your typical 9-5 job, but some people don't like the variance in the schedule. If you are at Headquarters, you will typically have more of a 9-5 type schedule if that is what you are looking for!

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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