It is for teens with no work experience. - Team Leader The Escape Game Employee Review

2.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

It can be fun, and you get to potentially make friends with your coworkers or even customers and you can play at any of the locations if there is availability for free.( only you though)

Cons

The management as with any workplace can really make or break your experience. I was one of the oldest workers there at 24 starting and the later young management was unreceptive to any input from staff regardless of their lack of experience or knowledge in any particular field. Additionally their attitudes toward anyone with experience created an overall highly toxic and oppressive work environment using discouraging language and incredibly passive aggressive / sarcastic tones with every interaction. Almost any staff who worked with me between 2021-2023 would likely agree.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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