We put the "cult" in culture - Team Lead The Escape Game Employee Review

2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The guests are awesome! Running games is super fun! Getting to learn about tech. Theoretically, the mission, vision, and values are a good standard to hold, when applied fairly.

Cons

If you don't mind getting your shifts cut just to be asked to come in on your planned off days, this is the place for you (looking at you work/life balance) Management WILL coach for gossiping (even when its not gossip), but will turn around and SPILL TEAL (if you're a favorite). Speaking of favorites, those are the people with consistent schedules that DON'T get shifts cut or sent home early. Oh and DON'T USE THIS JOB AS A CRUTCH FOR YOUR MENTAL HEALTH because this WILL get you fired. If you're planning to work here, don't just drink the koolaid, CHUG IT.

Explore other reviews about The Escape Game

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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