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      The Hanover Insurance Group

      Engaged Employer

      The Hanover Insurance Group reviews

      Great Company - Customer Service Agent The Hanover Insurance Group Employee Review

      5.0
      Mar 16, 2022
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great upper management that talks to you like a friend, good hours, options to move up, good pay and benifits

      Cons

      Some stress related to calls, but normal in this position

      Explore other reviews about The Hanover Insurance Group

      5.0
      Jun 8, 2026
      Senior underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Culture stands out the most for sure.

      Cons

      None that I am aware of.

      4.0
      Jul 9, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid schedule Claim volume Flexibility Office atmosphere Teamwork/Team moral

      Cons

      Pay Benefits Metric tracking = micro management

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group Customer Service Agent reviewsThe Hanover Insurance Group review