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The Hanover Insurance Group

Engaged Employer

Low salary and disconnected - Customer Service Representative The Hanover Insurance Group Employee Review

1.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

The ability to work remote.

Cons

The salary is not only low but the rules to remember in any and each situation is an exercise in futility. Not only do they want to make sure you know about just how great the culture is internally, which is just more woke nonsense than it is anything that is actually constructive. This company has no idea what it is doing when it comes to retaining talent and keeping employees happy, they come up with rules so that advancement or a conversation about getting paid more are far off possibilities. Another job that I am stuck at for the time being, but lack of support from management and a well below average salary are the consequences of me looking for a new job since I started. Then the CEO is talking about the possibility of layoffs, which isn’t concerning at all.

Explore other reviews about The Hanover Insurance Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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