Pros
Decent pay, 9-5 hours for those that want a steady schedule, nice offices.
Cons
Stressful, management is inept, training is lacking & leaves you unprepared for the demands, the workload is overwhelming and unfair (if your team member doesn't finish their work and you do, YOU have pick up their slack in the name of being "One Hartford"), no culture, you'e just a cog in the wheel of a massive company that only see dollar signs. Multiple employees in the Short Term Disability department went out of work on disability and mental health leaves due to the stress and exhaustion of the job, and mgmt did nothing about it. If you're a corporate, soulless drone, this is the place for you. Layoffs are also happening, so the company is likely beginning to tank due to the lack of leadership and total disregard for their employees, current or former.