Pros
I was a top rated employee, rec'd lots of awards and received their top honor by receiving "The Presidents Award". BUT ...... in the beginning, there were plenty, by the end, most employees were acutely aware that HIG was an ethical and honest company. By the end, and w a couple of leadership changes, The Hartford seemed to throw ethics out the window.
Cons
Employees were not judged by satisfied customers or claimants. Money related issues overtook ethics and doing the right thing. They conduct employee surveys that are slanted in a way that allows them to present all the results as positive. They dont attract top employees bc their mantra is to align w industry standards - meaning average at best. Claim folks are rewarded more if they pay out less $ than their claim counterparts. They teach their employees about the importance of complying w ERISA regs, yet aggresively defend themselves if their actions do not comply. Top sales employees are allowed to depart from rules and standards bc the ends justify the means. Such a shame that they went from an honest ethical co to a "profit over anything" cos. Employees marvel at the fact that the HIG finishes at the top of the Ethosphere's "Top Ethical Companies". No one can figure that one out. What a shame that they never recovered from their downfall in 2008. Lastly, they tought the importance of work-life balance in their words, but dont take any actions that match what they preach