Huge discrepancy between the public image and inner workings of The Help Group. - Substitute Teacher The Help Group Employee Review

1.0
Sep 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The Help Group does adhere to its mission statement in the sense that it provides a safe place for some students that would be less cared for and/or protected if attending a public school.

Cons

The TA's, teachers, and other support staff who truly allow The Help Group operate are highly underpaid and underappreciated. I met some of the most talented and caring educators I have ever met while working at this institution, yet every single one of them has moved on due to the alienation they eventually felt from management. No teacher's union; no retirement; and barely minimum wage for the TA's who are in the trenches of special education. These TA's work with some of the most challenging student populations imaginable, and they are paid between $8.00 and $15.00 an hour. Maybe The Help Group's administrators can reroute some of the profit at this "nonprofit" organization, and build subsidized housing for its employees.

Explore other reviews about The Help Group

5.0
Apr 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Mission‑Driven & Meaningful Work -Opportunities to build experience in behavioral health, special education, social work, psychology, and counseling -Strong focus on diversity, equity, inclusion, and accessibility.

Cons

Fast‑Paced, High‑Needs Environment - Builds strong prioritization and crisis‑management skills

1.0
Apr 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Staff are dedicated and mission-driven - Employees work hard to support students/clients despite systemic challenges

Cons

- Executive leadership: the CEO’s leadership approach is widely described as inconsistent, indecisive, and lacking clear strategic direction. There is no clearly communicated long-term vision or multi-year plan, which limits organizational alignment. - Lack of strategic clarity: Departments are expected to develop goals and strategies without a defined organizational roadmap, resulting in fragmented priorities and inconsistent execution across programs. - Disregard for expertise: Subject-matter expertise and licensed professional recommendations are not consistently incorporated into decision-making. - Program-level decisions are at times overridden without clear rationale, limiting effectiveness and undermining professional autonomy. - Lack of accountability: There are recurring instances where prior decisions are not acknowledged or are attributed to others, leading to confusion and reduced trust in leadership. - Misalignment with evidence-based practice: Data-driven or research-based recommendations are not consistently prioritized, with decisions sometimes driven by intuition rather than established best practices or educators. - Organizational strain: Leadership decisions contribute to misalignment across departments, particularly between therapeutic and educational services, impacting consistency of care. - Workplace culture: Employees report a lack of trust from leadership regarding productivity and workload. There is a significant gap between expectations and actual capacity, contributing to burnout. - Ineffective communication and conflict avoidance: Difficult decisions are often delegated to mid-level staff rather than communicated directly by executive leadership, placing unnecessary strain on teams.

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