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The Hershey Company

Engaged Employer

Glorified merchandiser, gets old quick. Review is for job only, recommend working for Hershey, just not this position. - Retail Sales Representative The Hershey Company Employee Review

2.0
Jul 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay out of college, better compensation than similar roles at many other companies. Company vehicle. Benefits. Positive company culture. Great teammates. All employees from home office seem to be incredibly passionate about Hershey. Comments in older reviews about work-life balance no longer relevant. New hourly pay structure for RSRs caps most weeks at 47.5 hours.

Cons

Everything to do with daily job responsibilities. Way too much merchandising, very little selling. Feel like a Walmart ringer cleaning up after associates who don't do their job. 99% of ordering done at corporate level, RSR responsible for getting the product to the floor, not for selling. Each Walmart is visited 1-2 times per week, for approximately two hours. Realistically, lucky to get 10 minutes with a store manager per visit. The rest of your time is spent merchandising product, building displays. As an RSR, you are constantly fighting the same battles with the same managers. Very common to get a display out one week, come back the next to find it broken down in a poor location. Most hires are asked to relocate and paid a relocation bonus. Not a con unless you have to pay it back... Which most RSRs end up doing. The RSR position only has a 13% two year retention rate (if you're one of the 87% that leaves within two years, you have to pay back the relocation fee). While this is completely fair, I bring it up more to point to the dissatisfaction of most people who take this position. The penalties for leaving (pay back roughly $3000 in relocation, give up company car, give up decent pay, benefits, etc.) are not enough to keep most people from doing so because the job is not satisfying. Advice to anybody considering this position would be to stay away.

Explore other reviews about The Hershey Company

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, training, great company!

Cons

I really can’t think of anything

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work (currently) allowed. Employee candy store and a (small) discount for Chocolate World

Cons

The company fired and outsourced to India 100s of American employees causing a direct impact on the local economy and nearly destroying their families. This is not a large town and being the largest non-Healthcare company in the area carries a responsibility that the board and executive level have failed to uphold. This is NOT the legacy that Milton would have liked to see his company become. Absolute downward tailspin in the IT space. After the outsourcing nearly every single employee in IT to India using one of the "consulting" firms to save money its going how you would expect. Lowest morale I've ever seen here, and I've been here a long time, people are looking for a new job to get out of the now toxic environment. The new C and Executive levels from Pepsi and Amazon are clueless about what is happening on the ground. Technical debt is piling up, projects are at a stand still and several quarters behind schedule, the infrastructure is not being maintained, outages and time to repair are increasing. The few people that are left and care about this legacy are stuck working endless hours cleaning up what little they can of the mess that the outsourcing firm has created. Exact same issues at FedEx, if you know their problems then beware. Story as old as outsourcing has been. New C level comes in, says he can save company money, outsources American jobs, vests his golden parachute, and then leaves. The employees are stuck holding the bag.

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