Rapidly growing company with exciting future - Valuation Manager The RealReal Employee Review

5.0
Aug 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The company is growing at a phenomenal rate, leading to many opportunities. They are committed to their core mission of doing luxury consignment better and at a larger scale than anyone else and are succeeding. Management is very responsive and accessible. Great work/life balance, competitive pay and good benefits. Having worked in other companies in the luxury field, the overall transparency and lack favoritism here truly stands out.

Cons

It's an expanding business which can lead to growing pains. It would not be a good fit for someone who isn't comfortable working independently.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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