Worst Company Ever . Don't Even Apply (Secaucus) - Anonymous employee The RealReal Employee Review

1.0
May 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Food Twice A Week Sadly Every One Gets Sick From The Pizza. That's All & Product Knowledge But If Your Not A Drama Filled Person Who Kisses Management Backside You Will Never Be Promoted & They Will Make Sure Managers Of Other Departments Won't Hire You. Check The RealReal TurnOver Rate It's Horrendous. My First Day The Security Guard Told Me Quit You Look To Innocent For This Place. I Should Have Listened.

Cons

High School Environment. Shady Bosses Will Talk About You All Day Even To Other Employees And Other Management. HR Doesn't Do A Thing But Take What You Tell Them And Turn It On You To Find A Way To Fire You. They Write You Up For Anything & Everything They Even Make Things Up. The Managers Are Delusional So Are Most Of The Employees. They Allow Bullying. They Sneak & Do Things Behind The Owner Back & Stage You To Lie To Her About What's Going On In The Facility When She Visits. The Managers Look You Up And Down Anytime You Speak To Them More Concerned About If Your Shoes Are Fake Or Real & Wouldnt Have Even Heard A Word You Said. They Turn Co Workers Against Each Other & Then Avoid Settling The Problem They Only Worry About The Drama Part Of The Situation So They Can All Sit Together At Lunch I'm Talking About The Managers And Talk And Laugh About The Situation. They Accuse Almost Everyone Of Stealing. They Lie To Your Than Lie On You. So Much To Say About This Company Not Enough Time. I'm Pretty Sure Julie Wainwright Is Unaware Of What's Going On But She Definitely Needs To Be Informed. I Don't Blame Her It's The People She Allows To Manage Her Company.

Explore other reviews about The RealReal

5.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

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The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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