Pretty Bad. - Anonymous employee The RealReal Employee Review

1.0
Jun 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're starting out It's a great place to have on your resume to show work experience with a start up. If you must, work there for 6 months(a year if you can last) then get out. Also you get decent medical, dental and vision coverage.

Cons

-Extremly unprofessional assistant managers and managers (rude, mean, gossipy, spiteful) EX: reveal sensitive information about employees to another employee to create drama, call employees demeaning names and then say they are joking. I could go on forever. -Hostile work environment amongst employees and managers -Terrible HR -Lack of morale, focus and communication. Basically lack of any leadership -Career growth opportunities within the company are not encouraged or explored, especially if you work in the warehouse

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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