Associate Luxury Manager - Associate Luxury Manager The RealReal Employee Review

5.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been working at TheRealReal for almost a year now. I can honestly say this has been the best place I have ever worked. It's not just all of our love for luxury items, but you can't beat working at a company that truly cares about you. I come into work everyday so excited to be here, and I can't wait to see how much I grow within this company.

Cons

I can't think of one con for this company. You have to come into working here that it is a fast pace environment because we are a start up company, which makes working here so exciting. There is constant change and constant test runs for new things, but being a part of that type of culture, while being successful is very exciting.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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