DON’T believe the negative reviews - Warehouse Associate The RealReal Employee Review

5.0
Nov 3, 2017
Recommend
CEO approval
Business Outlook

Pros

So far everything. I’ve only been with the come for a few months but coming from past retailers this place is a breeze. The negative comments about the company are a complete slap in the face to the good that they try to offer to their employees. It’s still a growing company who are pretty much in a race by them selves and to keep things “authentic” they’ll have to keep changing the way they do things. From what I’ve seen so far everyone who WANTED to be promoted put in the work and got moved up with no problem. You can’t come into anything not holding your end of the bargain and expect to be rewarded.

Cons

I agree that they’re unorganized at times but it’s nothing no one can’t handle and like I’ve said they’re a SUCCESSFUL growing company so that will happen but as long as your vocal and open but still respectful you’ll get an answer.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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