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      The RealReal

      Engaged Employer

      The RealReal reviews

      Fashion Luxury reciever - Anonymous employee The RealReal Employee Review

      3.0
      Nov 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      management- Always willing to help Good leadership $50 credit from eat club Ample parking space, free shuttle from Glen Park Bart Extensive OT offers Little lunch socials Security everywhere Two big break rooms Coffee machines, snack bar Refer new employees you get $500 bonus (minus taxes $280)

      Cons

      HR doesn’t care Most managers aren’t too friendly Pretty clicky Department’s pay— starting is $16.50.. you don’t always get a raise and if you do, it’s barely 50 cents every year Can’t really move up unless you’re highly liked by superiors

      avatar
      The RealReal Response
      7y
      Thank you for your feedback as we truly appreciate the opportunity to do better. Our HR team cares for all of our employees in Brisbane deeply, we are only here to support and represent YOU! Please connect with us in person to give us the opportunity to connect with you further.

      Explore other reviews about The RealReal

      5.0
      Jul 31, 2025
      Marketing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is amazing here, best ever

      Cons

      None it’s a dream job

      avatar
      The RealReal Response
      10mo
      Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
      2.0
      Jun 13, 2026
      Resales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

      Cons

      Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

      1
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