I'm proud to be part of the team! - Recruiting Coordinator The RealReal Employee Review

5.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Extremely positive and friendly staff, willing to act as resources for new employees and fellow teammates. Open and creative environment - people are open to express themselves, there is heavy communication across departments, and fun team-building exercises for the whole office SO much room for growth - managers are constantly encouraging internal growth and looking to colleagues for referrals and innovative solutions The CEO has an amazing story and her strength and mindset are portrayed through the company and its team. Work is administered to employees as they can handle - I have yet to work extensive hours because I handle my time wisely. There is a firm value of a work/life balance!

Cons

It's hard to meet all of the high-level directors or executives of each department because their plates are so full, but they are always open and friendly via email.

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The RealReal Response
7y
Thank you for taking the time to write this, and we're delighted to know how happy you are. We are so glad you are part of the team!

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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