Toxic work environment - Fashion Copywriter The RealReal Employee Review

1.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The friends I've made but thats it

Cons

The managers are petty, HR is terrible, our working conditions are even worse. the list goes on.... Please dont waste your time working for this company. Theres been multiple occasions where my paychecks were shorted money, I still dont know if I'm being paid correctly. I thought it'd be worth it to work at TRR but I wake up everyday wishing I didnt have to go to work but unfortunately I need the money. I'll say it again, dont waste your time. This place is TOXIC

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

1
See reviews by: Helpful|Rating|Date|All