Dont do it - Receiving The RealReal Employee Review

1.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

There is really none, I had a horrible experience here that the cons outweighed the pros. Barely any pros worth listing.

Cons

This place doesn't care about you and management sucks. They treat you like you are disposable and undervalue you as an employee. Please read the other reviews, they are putting fake reviews on here. Beware from this place at all cost. I chose not to listen to the reviews and I regret even applying for this job. Please save yourself mental anguish and don't work here. They lie to you about growth, you still not grow here. This is not a place for people who actually work in fashion, this is a warehouse. It is run by people who know nothing about fashion.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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