AVOID AT ALL COSTS - Account Luxury Manager The RealReal Employee Review

1.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Fashion Industry Being around items and goods you normally wouldn't be able to

Cons

ZERO work life balance Micro-management. Goals are completely unattainable. They don't reflect the market. The entire US has the same goal which doesn't make any sense. Unless your market is Los Angeles or NYC, you are basically screwed. You are told unlimited PTO when you are hired but it isn't that. It is performance based PTO.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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