Quantity over Quality - Copywriter The RealReal Employee Review

2.0
May 24, 2021
Recommend
CEO approval
Business Outlook

Pros

The people and team start to become family but it is like Highschool.

Cons

Unrealistic, ridiculous daily UPH (units per hour). Literally working in a warehouse with no air conditioning. They don't actually care about authenticating the items...it's all about hitting your daily number. Quantity over quality which makes no sense.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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