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      The RealReal

      Engaged Employer

      The RealReal reviews

      Great vision but poor execution. - Anonymous employee The RealReal Employee Review

      3.0
      Jun 9, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      •If you're passionate about sustainable fashion and warehouse operations, this is a good company to kick start your career. •The people you have the opportunity to work with. •Opportunity to work remote if you work out of an office. (This may change post covid.) •Affordable health benefits

      Cons

      •Quantity over quality - the biggest issue the company struggles with across the board is putting under qualified candidates in upper management positions. This is largely due to not properly investing in employees and an underwhelming amount of office politics. •Too analytically driven - only seeing dollar signs when implementing company changes with little to no regard on the direct impact it has on the employees; the backbone in helping achieve these goals. • Limited room for growth; infrequent promotions. •Unrealistic goals and expectations.

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      The RealReal Response
      4y
      Thank you for taking the time to submit your thoughtful and detailed review of working at TRR. We are happy to hear you share in our passion of sustainability and had the opportunity to jumpstart your career at The RealReal. Your thoughts on management, goals, and growth are heard and there are many initiatives currently in progress to improve these areas including rolling out leadership trainings, evaluating goals & quotas, and defining career paths to ensure transparent and achievable growth within the organization. We appreciate your recommendations and your feedback is instrumental in helping us improve our current practices. Please feel free to reach out to feedback@therealreal.com if you have any additional suggestions or comments. Thank you for all of your hard work during your time at TRR!

      Explore other reviews about The RealReal

      5.0
      May 8, 2026
      Merchandise operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

      Cons

      When you don't reach your goal, they do get on you/

      1.0
      May 29, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good peer group of women on the team. Mileage reimbursement is provided.

      Cons

      Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

      1
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