Toxic - Anonymous employee The RealReal Employee Review

1.0
Jun 20, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool business concept in growing resale space

Cons

Toxic culture Lack of resources Don’t care about people Nepotism

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The RealReal Response
4y
We appreciate you taking the the time to share your observations. Your feedback regarding our culture, resources and management will help us improve the overall experience at TRR. Culture matters to us and we are always looking for ways to improve and promote a healthy culture. If you have any specific feedback on how we can improve our practices, please don’t hesitate to reach out to feedback@therealreal.com.

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5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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