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      The RealReal

      Engaged Employer

      The RealReal reviews

      Needs Improvement - Operations Manager The RealReal Employee Review

      2.0
      Jul 22, 2021
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great co workers, beautiful offices and retail locations.

      Cons

      Unclear company priorities, terrible culture, leaders do not lead.

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      The RealReal Response
      4y
      Thank you for your feedback on working at TRR. We are glad to hear you enjoyed your time with your team and in our physical locations. We are implementing programs to strengthen our leadership teams, culture, and expectations. If you have any specific feedback or suggestions regarding how we can improve our employee experience, please reach out to trrfeedback@therealreal.com.

      Explore other reviews about The RealReal

      5.0
      May 8, 2026
      Merchandise operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

      Cons

      When you don't reach your goal, they do get on you/

      4.0
      Jul 9, 2026
      Authenticator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. Excellent training and support. Learning about collections.

      Cons

      The pay is very low for the amount of work expected of us. Plus it doesn’t cover the basic of living expenses even with over time which is dependent on if the company approves of OT.

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