Don’t - Anonymous employee The RealReal Employee Review

1.0
Aug 4, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fashion industry, decent benefits, decent pay, and good coworkers with similar interests. There aren’t anymore pros sadly because this was not a good experience

Cons

TERRIBLE work life balance, the PTO policy is very confusing and muddled (seemingly on purpose), risk of Covid in large warehouse, unsanitary conditions for receivers, robotic like work, unreachable quotas, lack of professionalism, confusing training.. I could go on and on

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The RealReal Response
4y
Thank you for your review. We appreciate you sharing your feedback with us. Improving our overall employee experience remains a top priority across all areas of the business. It is as important as ever to find a balance between work and personal life, so we welcome your thoughts and ideas to help us improve. In regards to your concerns about covid, our goal has been to navigating pandemic by prioritizing the health and well-being of each employee. Please feel free to send more specific feedback to trrfeedback@therealreal.com.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people. Excellent training and support. Learning about collections.

Cons

The pay is very low for the amount of work expected of us. Plus it doesn’t cover the basic of living expenses even with over time which is dependent on if the company approves of OT.

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