Do NOT work for this company - Copywriter The RealReal Employee Review

1.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

There are no pros working for this company. I would advise you to STAY away from this company. Do not be fooled by the schedules and the free lunch, etc. These people treat their employees like slaves.

Cons

Everything is a con with this establishment. They treat their employees horribly with the quota numbers that they expect them to meet. The pressure and total disregard for everyone's well-being is appalling. The managers and leads are all rude and they have favorites. Work somewhere else, you will be horrified if you work for this company.

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The RealReal Response
4y
Thank you for your review and comments. We are continually seeking to improve our employee experience and your feedback will make a difference as we continue on this journey. Please know that we are consistently evaluating workload and quotes to ensure realistic expectations and achievable goals are set. We also strive to create a culture of transparency and respect and have launched leadership trainings to ensure managers are equipped to successfully lead their teams. If you have more specific feedback, please feel free to reach out to trrfeedback@therealreal.com.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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