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      The RealReal

      Engaged Employer

      The RealReal reviews

      Huge Letdown - Anonymous employee The RealReal Employee Review

      1.0
      Aug 21, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are zero pros working at this company.

      Cons

      All warehouse positions are extremely underpaid. I have been working here for almost a year, and unfortunately, the time has come to find a new job because I find myself struggling so hard with the pay. On top of that, they give their employees yearly raises by the cent. My first raise was 30 cents. I actually could not believe it! It makes me so sad because this company could be so much more, but they sacrifice high turnover in exchange for unpaid employees. Lastly, I would like to add that if you have an impressive fashion background and degree, please DO NOT waste it at this company. There are very few people that actually know designer brands and follow industry trends. Majority of warehouse works do not have fashion backgrounds, which makes absolutely no sense. Major disappointed all around, and I would not recommend working at this company... not even for the name on your resume.

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      The RealReal Response
      4y
      Thank you for your feedback. Please know, we are consistently evaluating our total rewards package which includes compensation to ensure we are competitive in the marketplace. We are committed to improving our employee experience across all areas of the business. Your feedback is important to help us identify areas of improvement. We invite you to reach out to your People Business Partner or trrfeedback@therealreal.com to share more information.

      Explore other reviews about The RealReal

      5.0
      May 8, 2026
      Merchandise operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

      Cons

      When you don't reach your goal, they do get on you/

      1.0
      May 29, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good peer group of women on the team. Mileage reimbursement is provided.

      Cons

      Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

      1
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