A good place to learn, but not to stay - Valuation Manager The RealReal Employee Review

2.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Good place to learn basics of valuing product for the resale market. Decent work life balance.

Cons

Little to no growth, upper management decisions based on favoritism, lack of vision leads to encountering the same issues repeatedly. Culture of bullying, all decisions are made by leadership who rarely if ever enter physical offices leading to mass disconnect with policies and the people tasked with carrying them out. Not a place to build a career, lack of transparency/ honesty about money. If you ask for more money, you’re told there is none, but as soon as you get another offer, they are able to raise your salary. Lack of experience in upper management, little to no leadership, culture of disrespect of upper management to their staff is encouraged as a tool to keep employees in line. Haphazard training and lack of clear communication of constant policy changes is blamed on employees rather than management. I’d say these are growing pains, but there seems to be no motivation to change or acknowledgement of the problems, beyond blaming others.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-Remote -Great coworkers -Flexibility -Monthly opportunities to earn additional funds from contests

Cons

-CONSTANT company wide and departmental changes (workflow, leadership, structure, SOPs, tech, systems, CRM operations, expectations, etc.) New SOPs are very often implemented without being fully fleshed out or thoroughly tested. Just about every month there’s some new standard or expectation being implemented and leadership expects everyone to be extremely positive about it and 100% flexible. Criticism and feedback can feel like walking on eggshells with senior leadership. -Pay is extremely low compared to industry standards. With the constant adjustments and flexibility required from bdr’s, the low pay can make the work feel completely unsustainable and draining- which explains the high turnover. Most people stay in the role for a year or two before moving on or getting let go due to performance.

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