A Few Good Men - Anonymous employee The RealReal Employee Review

2.0
Feb 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunches 4x a week - but word is that this will be a thing of the past come May 2016. There are a few bright, inspiring players here that make truly meaningful contributions. Most of these people though, are unappreciated, undervalued, bullied and being driven out by managers who are threatened by them. Many reviewers mention free lunches and making friends as part of the "pros" of working here. Yes - free lunches are great until they're gone. And yeah you'll make friends because misery loves company.

Cons

If you are not hired as a director or senior manager you will probably hate working here. Company is obsessed with improving it's reputation but does no real work to actually improving the culture. Speaking of the culture... it's terrible. Managers here will take credit for your ideas, freak out over very reasonable PTO requests and are all-around gossipy and catty. Common theme amongst employees who have recently quit - they take long, extended vacations without a job lined up. Some have even quit to "finally go on a honeymoon". What does that tell you? If your management style is to be oppressive, argumentative and childish - you will thrive here. If you enjoy being bullied, working too much and being treated like a lesser being, take an entry-level job here. If you are a normal person, run far away.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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