It’s okay in the beginning - Consignment Specialist The RealReal Employee Review

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid or remote option based on performance Benefits Salary and bonuses MacBook laptop and equipment

Cons

Workload Micromanagement Shift change Handling issues case by case instead of following protocol

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The RealReal Response
11mo
Thank you for sharing your experience with us! We're glad to hear you appreciated the flexibility of our hybrid/remote options, as well as the benefits, compensation, and tools provided to support your work. We also appreciate your candid feedback regarding workload, micromanagement, shift changes, and how certain issues are handled. We value the input of our team members and are always looking for ways to make improvements, so we’ll take your feedback into consideration as we work to refine our processes. If you’d like to discuss your experience further or share more specific insights, please don’t hesitate to reach out to us at https://therealreal.allvoices.co/. Thanks again for your feedback!

Explore other reviews about The RealReal

5.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

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The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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