Do not apply for roles in Greater NY - Sales The RealReal Employee Review

1.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

None that are worth putting up with the cons

Cons

Toxic environment, unrealistic expectations, poor treatment from leadership unless you’re a doormat that hits their numbers (which is close to impossible now), gaslighting is the leadership style, you will not make as much money as you’re promised, there is no room for growth, consignors are irate so doing outreach is painful, no one is upper management actually understands the business and make detrimental decisions that negatively impact sales managers and field reps. Just stay away and you’ll thank yourself later.

Explore other reviews about The RealReal

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really easy and great benefits

Cons

doesn't help to build a real career, and not a lot of learning involved or real experiences

2.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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