Nepotism at its finest - Cafe Manager The SSA Group Employee Review

2.0
Dec 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great to work with. I was able to work with a fantastic kitchen staff that was lead by one of the best executive chefs I have worked with.

Cons

If you aren’t part of the “in” crowd with the management you pretty much get crapped on. Working under people who have less knowledge of what is going on that you is very frustrating. It is tough to get a fair shake when you aren’t best friends with upper management or in a relationship with other managers. Also, it sucks when you get put in bad situations over and over again during big events and the upper management doesn’t get the hint and keeps making the same mistakes over and over again. Also, when you say something to the upper management in your location about it, it ultimately comes down to you getting canned. Stupidity reigns.

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The SSA Group Response
8y
Thank you for taking the time to share your thoughts. And we agree, our Executive Chef at the Riverbanks Zoo is awesome! One thing that we are constantly trying to improve on is empowering our people and giving them a vehicle to communicate their needs. With that said, know that your thoughts will not go unheard. We will share them with both our local leadership team and with our Executive team. Again, thanks for giving us your constructive feedback. Respectfully, SSA's Culture Department

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5.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, fun events and good hours

Cons

Sometimes temporary employees that don't care

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Zoo is or should be a Happy place It starts off fun until you see You do most of the work and get nominal hours- bad pay- nasty rude environment

Cons

Angry Nasty ops managers who use you all over the park for work non food related and in roles that is not Food Prep- no thank you- they cut your hours constantly for low turnout

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