Great People and Product - Director of Sales and Marketing TheFork Employee Review

5.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Dedicated, hardworking and fun teams who live to make the business a success. Given the support, tools and opportunity to grow within the business. Always learning and innovating. Fast, challenging, ever-changing sector.

Cons

Restaurants in terms or operations are challenging, a one size fits all approach os the ambition but not always the reality. Some legacy tech sometimes slows down the speed in which to move and outmanoeuvre the competition, so thinking outside of the box and using what is available is key and part of the fun.

Explore other reviews about TheFork

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Positives include the flexibility of the role, some genuinely supportive colleagues, and the opportunity to work with hospitality businesses across the UK.

Cons

The role itself had potential, and the product is strong, but the experience was overshadowed by poor leadership within the Rest of UK team. The team lead came across as rude, abrupt, and lacking basic people management skills. Communication often felt dismissive rather than supportive, and there was little effort made to motivate or develop staff. Instead of constructive leadership, interactions frequently created unnecessary pressure and negativity. There was a clear lack of professionalism in how concerns were handled, with minimal empathy or understanding towards the team. Morale suffered because support from management was inconsistent, and feedback was often delivered in an unhelpful way. Targets were heavily pushed, but without the structure, guidance, or leadership needed to help the team succeed properly. Staff were expected to deal with high workloads and difficult situations while receiving very little meaningful support in return.

4.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work, great values

Cons

No growt in my job profile

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