A good company thanks to its teams - Employee TheFork Employee Review

3.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The work environment and the camaraderie between teams is admirable, with lots of diversity and international environment. Most people are eager to help others, even if you are new to the company. The office equipment is fantastic, both in terms of technology and employee benefits. There are more and more opportunities to grow internally. There is an acceptable telecommuting policy.

Cons

There is a growing separation between the management committee and the teams. Senior managers have become a kind of elite who often act with a worrying lack of self-criticism. The pace of work is absurdly high, to the point of launching products or services with many errors, but senior managers seem to want to ignore the problem despite the burnout they are causing many teams.

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TheFork Response
3y
We strive to create a fulfilling work environment for all employees, and we take every feedback into consideration. Thank you for taking the time to write your feedback.

Explore other reviews about TheFork

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Positives include the flexibility of the role, some genuinely supportive colleagues, and the opportunity to work with hospitality businesses across the UK.

Cons

The role itself had potential, and the product is strong, but the experience was overshadowed by poor leadership within the Rest of UK team. The team lead came across as rude, abrupt, and lacking basic people management skills. Communication often felt dismissive rather than supportive, and there was little effort made to motivate or develop staff. Instead of constructive leadership, interactions frequently created unnecessary pressure and negativity. There was a clear lack of professionalism in how concerns were handled, with minimal empathy or understanding towards the team. Morale suffered because support from management was inconsistent, and feedback was often delivered in an unhelpful way. Targets were heavily pushed, but without the structure, guidance, or leadership needed to help the team succeed properly. Staff were expected to deal with high workloads and difficult situations while receiving very little meaningful support in return.

4.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work, great values

Cons

No growt in my job profile

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