Great Place to Work - Customer Success TherapyNotes Employee Review

5.0
Sep 23, 2021
Recommend
CEO approval
Business Outlook

Pros

The work is hard but rewarding, but the best part of the job is the people on the team. There is an emphasis on work hard, play hard .

Cons

As a growing company there are some bumps along the road as there are more and more calls coming in, but there are frequent hiring classes too

Explore other reviews about TherapyNotes

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Cons

There isnt really a clearly defined attendance policy.

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

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