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      TherapyNotes

      Engaged Employer

      TherapyNotes reviews

      Such a friendly environment! - Customer Service Representative TherapyNotes Employee Review

      5.0
      Sep 23, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, this is the best work environment I have ever experienced. There is a lovely mix of professionalism, respect, and acceptance and diversity at TherapyNotes. From the first day, colleagues and management have been friendly, approachable, open, kind and inclusive. I have always felt like my interests, concerns and ideas have been nurtured. I also feel there are endless possibilities for growth, as the company likes to promote within. I have made lasting friendships here. No where else can I crack a joke with the CEO of the company just passing him in the hallway.

      Cons

      Like any customer service support job, there can always be difficulties that cannot be predicted, but to no fault of the company.

      Explore other reviews about TherapyNotes

      5.0
      Jun 24, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

      Cons

      There isnt really a clearly defined attendance policy.

      5.0
      May 28, 2026
      It department
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

      Cons

      No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

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