Great Job, Better Community - Customer Success Representative TherapyNotes Employee Review

5.0
Sep 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance Strong employee appreciation Positive and close knit work environment Great company to work for! I have been here less than a year and the management and other team members are so supportive and helpful. The in-depth training really sets you up for success. Fast paced work environment will keep you busy but the company culture keeps you involved and relaxed while working. Overall a really great company (family) to work with.

Cons

6 Months with this company and I really cannot say anything bad about them. I am excited to see how I fit in to this growing companies future.

Explore other reviews about TherapyNotes

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Cons

There isnt really a clearly defined attendance policy.

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

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