Place is Shady Shady Shady - Customer Service Representative TherapyNotes Employee Review

1.0
Oct 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Free soda in the cafeteria

Cons

Will fire you and not tell you why. Has people training you that don't know what they are doing but you get the hook for it. Got nothing but praise and then got a schedule to go off of training - fired the next day because the job "wasn't for me".

avatar
TherapyNotes Response
3y
We certainly don’t fire people without cause. We are working hard to grow our team. It is hard to find people right now. Terminations are very carefully considered and avoided whenever possible.

Explore other reviews about TherapyNotes

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Cons

There isnt really a clearly defined attendance policy.

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

1
See reviews by: Helpful|Rating|Date|All