Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at TherapyNotes?

78% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 8 reviews)); "excellent benefits, PTO" ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 6 reviews)); "Flexible schedules, great environment, fair opportunities, promoting from within, friendly people." ((in 5 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

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TherapyNotes reviews

A happy employee 5+ years - Customer Success TherapyNotes Employee Review

5.0

May 24, 2024

Customer success

Recommend

CEO approval

Business Outlook

Pros

I feel invested in as an employee, and feel the employer is clear and responsive to our needs. Hybrid remote model allows for work life/balance. Management cares about helping their people succeed. Free health insurance. Thank-you perks like food, sponsored events. Great collection of people (good culture/energy). A company that truly cares about it's people, both employees and clients.

Cons

system is easy to use, but there is a lot to learn so initial training was a lot of information

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5.0

Jun 24, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Cons

There isnt really a clearly defined attendance policy.

5.0

May 28, 2026

It department

Recommend

CEO approval

Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

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Jobs at TherapyNotes

Senior Software Developer (Agentic Development)

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