Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at TherapyNotes?

78% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Good benefits, frequent happy hours at nearby locations, catered lunch on employee birthdays, and more!" ((in 7 reviews)); "Management is diverse and for the most part you will be matched with your work style." ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 6 reviews)); "Managers and team leads are always available and respond quickly" ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 5 reviews)); "Getting a fair raise is very difficult, even after a promotion" ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

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TherapyNotes reviews

Plan on Staying & Growing - Customer Success Representative TherapyNotes Employee Review

5.0

Jul 1, 2024

Customer success representative

Recommend

CEO approval

Business Outlook

Pros

In office culture is fun: free snacks and drinks. There is a beanbag room which is good for a chill moment. There is a pool table and multiple gaming cabinets. There are company lunches and other various events. Training is extensive to ensure you understand the product and your role surrounding the product. When I bring up concerns or the like with management, it feels like I am heard and then actions occur to prove I was heard. There is room for growth here. It feels good to know I work for a company that supports the mental health community.

Cons

Like with any customer service role, some of the customers are not pleasant to work with.

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5.0

Jun 24, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Cons

There isnt really a clearly defined attendance policy.

5.0

May 28, 2026

It department

Recommend

CEO approval

Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

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Jobs at TherapyNotes

Senior Software Developer (Agentic Development)

Senior Software Developer

Senior Database Site Reliability Engineer

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