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Thompson Child & Family Focus

Engaged Employer

I was bullied, lied to, and manipulated. DO NOT WORK HERE. - Residential Care Specialist Thompson Child & Family Focus Employee Review

1.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about crisis intervention and was able to get my CPR and first aid certification for free. On paper, their philosophy for dealing with traumatized children in crisis is great.

Cons

None of the staff implement the therapeutic strategies and they do not believe they work. As someone with a background and education in child psychology and trauma, I can tell you that what they are teaching will in fact work and is developmentally appropriate for the demographic they serve. However, they are willing to hire anyone and everyone which means there's not always quality employees who are committed to the vision of Thompson. My supervisor was extremely toxic and engaged in bullying behavior towards myself and other employees. My mental health was at an all time low while working here because while this job is incredibly hard, having management and other staff not support you and create division makes it impossible. Additionally, when these issues came about with my particular supervisor, the claims were not taken seriously and repeatedly brushed off until multiple employees (10+) wrote emails to HR citing similar interactions with this supervisor. The vision and goals of Thompson Child and Family Focus are wonderful on paper, but the people they have in place are extremely toxic and actively contribute to an abusive environment.

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Thompson Child & Family Focus Response
1y
Thank you for your feedback. We take concerns like these very seriously, and after learning of this matter, we conducted a thorough internal investigation. As a result, appropriate actions were taken, and the situation has been resolved. At Thompson Child and Family Focus, we are committed to fostering a supportive and professional environment that aligns with our mission and values. We continuously work to ensure all staff are equipped to provide the highest standard of care and support, both for the children we serve and for one another.

Explore other reviews about Thompson Child & Family Focus

5.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Thompson foster care program continues to expand and has a significant positive impact for many children. Thompson provides professional leadership, excellent support, innovative high quality training, dedicated staff and exceptional foster parents.

Cons

Thompson is actively recruiting new foster parents and might benefit from a recruitment/marketing specialist for the eastern region of North Carolina.

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Thompson Child & Family Focus Response
11mo
Thank you for your thoughtful feedback and for recognizing the continued growth and impact of our foster care program. We’re proud of the dedication shown by our staff, leadership, and foster parents, and we’re glad to hear that the training and support have stood out in your experience. Insight like yours helps us grow stronger as an organization. Thank you for the important role you play in helping us serve children and families.
3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and always interesting

Cons

Can be chaotic and lack of support staff

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