Could’ve been great - Anonymous employee Thompson Safety Employee Review

2.0
Aug 8, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a young professional you can experience great skill development training, a chance to grow your network, and potentially earn an income that would be handsome to a new grad in the workforce.

Cons

To provide just key factors as to why this is a less than stellar place to work: Would like to preface these by addressing the turnover. This companies turnover is INSANE. I encourage you to go look at hiring managers’ linked in. Constant job posting for account executives claiming “growth” but in reality they can not keep people on staff. 6 months into the position and the “sink or swim” expectation results in a sink, and they quit. That’s why they are always recruiting for new people. If you are interviewing, please ask questions about this. 1. Outside of young professionals starting their careers, compensation at Thompson Safety is egregious. Salespeople experience a very low base, and commission structures that truly do not compensate for the revenue they produce, nor the unpleasant activity expectations (physical cold calls, driving 35k+ miles annually, mundane call blocks and micromanagement all the way down to the amount of business cards you collect weekly). Side note: commission percentages were CUT as of recently, where you’d expect with the economy around us they would be increasing them. Service Representatives will experience unrealistic workload demands for a minimal commission structure, rewarded more for getting 5 star google reviews and aggressively billing additional revenue to customers, than for long hours and accomplishing very heavy workload. Key point on comp: you will be fictitiously motivated (with empty promises of promotion) to provide as much value to the company as you possibly can, for the least amount of pay they possibly can. Thompson is simultaneously increasing prices to their customers, while trying to reduce wages everywhere they can. 2. Here’s the order to explain the ultimate issue: Demanding growth expectations lead to spreading capacity very thin, therefor new employees have inadequate support to effectively succeed. GM’s have inadequate support, which means mid-level managers, salespeople, and service people who report to GM’s have very inadequate support. Markets underperform, service quality lacks, customer satisfaction declines, then a tail-chasing attempt to hit numbers by upselling and increasing prices. 3. In a world where property, safety, and lives are at stake, sacrificing training, licensing, and service quality in order to inflate revenue is nauseating and unethical. 4. The dream that is sold, the “carrot that is dangled” at Thompson Safety is NO LONGER REALITY. They sell employees on the future and false promotion opportunity in order to create buy in for long term. Please ask specific questions about what 5-10 years down the line ACTUALLY looks like.

Explore other reviews about Thompson Safety

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic leadership, culture, and growth mindset. Lot of room to grow professionally and personally.

Cons

Must be ready to perform. A high accountability environment, but you have the support to produce.

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Thompson Safety Response
1w
Thank you for taking the time to share such thoughtful feedback. We are grateful to hear that our leadership, culture, and growth mindset have made a positive impact on your experience. We appreciate your recognition of both the accountability and support within our environment. Our goal is to help people grow, do meaningful work, and feel supported as they continue building their careers.
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Branch employees care about the mission. The safety industry is by definition a noble undertaking.

Cons

No real commitment to employees and/or customers by the leadership of the organization. Mistrust throughout. The organization exists to sell to Cintas or some other large company that will eventually take it over and chew up whatever is left when they do. Owners of any business being approached to sell to this company should be very cautious. If you do not care about your legacy or how your employees and/or customers will be treated after you sell your business this is probably the best place for you to sell your business too. If you do care about those things, look elsewhere. This team exemplifies all the bad things you hear about Private Equity.

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Thompson Safety Response
1w
Thank you for taking the time to share your feedback. We are disappointed to read that this was your perception of the organization, as we take comments about employee, customer, and seller experiences very seriously. Our goal is to operate with integrity, earn trust, and build long-term relationships with employees, customers, and business owners who choose to partner with us. We understand that transitions, growth, and ownership changes can raise concerns, and we remain committed to communicating clearly, treating people with respect, and supporting the teams and customers connected to the businesses we serve. While we cannot address specific situations in a public forum, we welcome the opportunity to better understand your concerns. If you are willing to share more details, please contact our Human Resources team directly so we can review your feedback appropriately.
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